Key projects, events and articles covering my expertise in service design, strategic design, UX research, design coaching, communication design and digital production.

Projects

Events

Articles

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Below is a selection of projects delivered by my teams through my direction as a team lead.

Making bail information easier to find and understand

Case Study | Making bail information easier to find and understand on the Queensland Courts website

Co-designing a monitoring and evaluation approach with the VCAT Koori Support Team

Case Study | Co-designing a monitoring and evaluation approach with the VCAT Koori Support Team

Creating an end of life tool connecting people to services in their local area

Introducing ‘Lately,’ an end of life tool connecting people to services in their local area

Improving and modernising access to waterway monitoring data and information

User-centred research and data visualisation for water data across Victoria.

Using design research to empower economic independence of First Nations people

Case Study: Design research to empower economic independence for First Peoples

Understanding the recruitment journey in aged care through human-centred design practices

Portable | Case Study: Better understanding the recruitment journey in aged care through human-centred design practises

Re-envisioning Engineers Australia's digital presence